YOUR REMOTE PARTNERS
With OceanWeb, you’re not just working with an experienced and knowledgeable IT and Cyber security company, you will be adding another member to your team
Your life onboard is demanding! You need everything to run seamlessly. So having a reliable partner for IT and cyber security is not just a luxury – it’s a necessity. OceanWeb understands that you are the heart of what makes a vessel successful. With this core principle in mind, they provide more than just technology and communication solutions; they build long lasting relationships with the captains, engineers, and crew members who rely on their expertise, day in, day out.
OceanWeb have over 25 years’ experience within the industry and offer a bespoke service to each of their clients based on their individual needs. The quality of service and relationships they build are long lasting and solid. “Ben and his team have been part of my yachting life for over 13 years. They monitor, from afar, and keep our hardware safe and crew informed – peace of mind worth every penny.” Captain of S/Y Fidelis
With OceanWeb, you are not just getting a service; You are assigned a team of two expert technicians for your yacht, who build an accurate record of your vessels’ IT documentation and keep it up to date as part of their Managed IT support. Working to exacting industry standards, this enables our technicians to know your network and hardware like the back of their hand.
Whether it’s troubleshooting an IT issue, hardware installations, or simply being there to answer questions, your dedicated OceanWeb technicians are a call or WhatsApp away. This relationship ensures that you’re never dealing with a faceless helpdesk and we’ll always have your back.
Managing the day-to-day operations of a yacht is complex, and the last thing you need is to juggle multiple vendors and invoices. With OceanWeb, captains and engineers benefit from the “all-in-one” approach. All their services, from IT managed support, cyber security to communication and connectivity solutions are consolidated into a single, easy-to-understand invoice. This not only simplifies your financial management but also ensures that you know exactly what you’re getting. It’s one less thing to worry about!
For engineers, having a reliable IT partner who can act as a remote ETO is invaluable. OceanWeb’s remote support services mean that your onboard engineer is never alone in solving IT or technical issues. Whether it’s a minor glitch or a significant system upgrade, they act as a remote ETO which ensures that your engineer always has access to an expert that can always help. “Excellent service and completely up to date. I would not set sail without them onboard. It’s like having a remote ETO.” Captain of S/Y Rosehearty
They have also just launched their new bespoke Starlink packages. Packages designed to make sure you never get bill shock because of that one crew member who watches the 4k version of a movie! This is coupled with a custom web portal that gives you full visibility of data usage and the ability to opt in or out of overage as well as global 24/7 support.
Choosing OceanWeb means choosing a trusted expert partner. A team member who understands that the success of a yacht depends on the strength of its crew and the reliability of its support systems. OceanWeb is the trusted partner that helps your crew thrive, no matter where the journey takes you.
For more information on how OceanWeb can enhance your vessel’s IT and cyber security, visit www.OceanWeb.com
