Bespoke Crew


Frankie Mason - Bespoke CrewFrankie Mason outlines the benefits of doing your research when looking to employ a recruitment agency

know from my time as chief stew, the crew on board either makes or breaks the season. When it’s time to find a new crew member it’s a decision that needs care, attention, and it most cases, urgency. You should expect the same from a recruitment service. Communication is paramount, heads of department and captains lead busy lives and they need to know you’re on the case, while also advising them on the ever evolving pool that is the candidate market.

Now seeing it from the recruiter’s desk I understand the hard work it takes to source, screen and vet candidates for each unique programme and job role. It’s not easy but there is a lot of satisfaction when you get it right.

As well as being MLC compliant, there are quite a few qualities I would look for when employing a recruitment agency:

Industry knowledge
Choose an agency that specialises in yacht recruitment and has a successful track record in the industry. Here at Bespoke Crew, we have all worked in the yachting industry and understand the unique requirements, regulations, and challenges of recruiting in the yachting sector and can empathise with both the candidates and the clients recruiting for the positions.

We discovered from an article written in Forbes magazine that 90% of consumers read reviews before using a service or buying a product, and 84% of people trust online reviews as much as personal recommendations. Recruitment companies are built on repeat business, you should research the agency’s reputation by checking their website, online reviews, and testimonials. A reputable agency will have positive feedback and a solid reputation within the industry.

Screening and vetting process
It’s essential that agencies have a clear screening and vetting process for candidates and that it’s followed religiously. A rigorous selection procedure should include background checks, certification verifications, reference checks and digging deeper to make sure the candidate is capable and willing to accept a position and will fit into the existing onboard yacht team. This ensures that the crew members presented to you meet the highest standards of professionalism and competence in order to avoid disappointment and delay on all sides.

Database and network
You should expect an agency to have an extensive database of qualified candidates and a wide network of industry connections. One of the most rewarding parts of recruiting is to see your candidates’ progress through their careers, and maintaining these relationships is key to a strong network. Having an active social media presence helps agencies keep in touch effectively and reach a wider candidate base.

Support and follow-up

Consider the level of ongoing support and follow-up provided by the agency. Yacht crew recruitment involves ongoing relationships and coordination. The agency should provide support throughout the employment process and be responsive to any issues or concerns that may arise.

Flexibility and customisation
Look for an agency that can adapt to your specific needs and preferences. They should be willing to customise their services to match your requirements, whether it’s for a temporary placement, a seasonal contract, or a long-term crew member.

The team here at Bespoke Crew are passionate, dedicated and pride ourselves on doing the basics exceptionally well and achieving the high standards that the yachting industry deserves. Our tailored service combined with our industry experience has helped us grow and retain a wonderful client base. However, we do understand there is strong competition in the recruitment sector, and we would love to know what you think of our service.

For more details Tel: +44 1202 069663 or visit