Step into the Future with Trident Virtual
In an industry where time, precision, and safety are paramount, Trident Virtual Yachts is transforming how superyachts are supported, maintained, and manage – without ever stepping onboard.
With Class 1 marine engineers, Trident Virtual combines unlimited remote expertise with cutting-edge assisted-reality (aR) technology to deliver real-time, hands-free support to captains, crews, owners, shipyards, and management teams – anywhere in the world.
The Reason Trident Virtual exists
According to Shaun Welch, Director of Trident Virtual and a Class 1 marine engineer, the service was created to close a structural gap that has existed in the superyacht sector for years. modern yachts are exponentially more complex than ever before, yet most cannot justify carrying a full-time chief engineer with unlimited Class 1 tickets and decades of systems integration experience.
This mismatch routinely leaves even the best crews facing high-stakes faults without immediate access to the precise expertise required, resulting in unnecessary delays, inflated emergency call-out costs, and risk to schedule and reputation.
Trident Virtual Yachts was designed to eliminate that bottleneck entirely. By combining rugged assisted-reality headsets with direct PMS/AMS integration and the ability to conference OEM specialists into the same live session, it places unrestricted Class 1 engineering capability and factory-level knowledge at the crew’s fingertips, 24/7, anywhere in the world.
As Shaun puts it, “We didn’t set out to replace the onboard team, we set out to give every yacht the permanent, instant backup of a senior chief engineer and the OEM’s best technician, without the travel, the cost, or the wait. The goal was simple: the moment something goes wrong, the right expertise is already there.”
The Power of “Shared Eyes”
At the core of Trident Virtual Yachts’ service is a rugged, voice-controlled assisted reality (aR) headset that gives a remote Class 1 engineer exactly what the wearer sees, with thermal overlay when required.
Whether troubleshooting a generator fault mid-ocean, guiding a crew member through a complex PMS task, or allowing an OEM technician to view a warranty issue live, most problems are solved instantly, without travel, delay, or surprise invoices.
The outcome for owners and managers:
• Substantial increase of issues resolved remotely
• Dramatic reduction in expensive callouts
• Instant warranty validation and audit-ready documentation
• Seamless integration with existing PMS, AMS, and inventory systems
• Naturally improved material condition
• Built in crew training and knowledge transfer
Why Assisted Reality (aR) Beats VR/AR
Unlike virtual reality (which isolates the user in a completely digital world) or augmented reality (which often requires holding a phone or tablet), assisted reality is purpose-built for industrial environments. The aR headset is:
• 100% hands-free and voice-controlled (even with gloves)
• IP66-rated, drop-proof to 2 m, and works in bright sunlight or heavy rain
• Noise-cancelling microphones (100+ dB environments)
• No motion sickness – the wearer retains full situational awareness
• Thermal imaging add-on for hotspot detection and equipment internal condition
• Battery life up to 10 hours (hot-swappable)
This is why aR is the only technology trusted to be used in engine rooms, on decks, and in shipyards.
Tailored Solutions for Every Aspect of Yacht Life
Trident Virtual Yachts offers scalable packages covering the entire yacht lifecycle:
Operational Support – Ongoing remote engineering, weekly/bi-weekly engine room and deck inspections, PMS verification, live bridge/engineering data monitoring, and 24/7 expert access.
Refit & Warranty Assistance – Live oversight during yard periods, defect documentation, direct OEM coordination, and warranty tracking from first report to resolution.
New-Build Support – Remote quality control from keel-laying, punch-list management, sea trial support, and handover preparation.
Advanced Monitoring – Real-time AMS, PMS, and inventory integration with predictive trending, automated alerts, and AI-driven maintenance forecasting.
Why the Industry Is Switching
Cost Control – Eliminate unnecessary travel and technician callouts.
Compliance Confidence – Every session is recorded with timestamped photos, videos, and logs—perfect for flag, class, and insurance audits.
Crew Empowerment – Junior engineers gain instant senior guidance; complex tasks become routine.
Owner Peace of Mind – Unlimited Class 1 engineers, 365 days a year.
“It’s the closest thing to having an extra chief engineer permanently on board – without the salary or the cabin.”
The Future Is Already Here
Trident Virtual Yachts is already integrating the next generation of connected systems: aR headsets, PMS tasks and SOP’s, AMS data – real time and remote, inventory, and accounting all feeding into a centralized framework that enables
• Development of predictive maintenance before failure occurs
• Automated parts ordering and logistics
• Real-time environmental and compliance reporting
• Data-driven feedback loops into shipyards and OEMs
The result is a yacht that is safer, greener, cheaper to run, and always one step ahead of problems – all while reducing workload on the crew.
Trident Virtual Yachts – Smart Maritime Support, Anywhere, Anytime
