Superyacht Operating Systems

Ai-powered concierge: Your new crew assistant

The team at Superyacht Operating Systems present the latest in their suite of products redefining guest services

First impressions matter, especially in the world of luxury cruising. Impress your guests with Charter Guest app, which acts as a personal concierge, offering all the essential information guests need at their fingertips, anytime, anywhere. From the moment they step aboard, they can access a detailed cruising itinerary and daily schedule, keeping guests informed about scheduled activities, shore excursions, and onboard events. The app updates in real-time, ensuring that schedule changes and last-minute adjustments are swiftly integrated, creating a hassle-free guest experience.

The app features interactive deck plans, allowing guests to navigate the vessel effortlessly, and also provides a comprehensive overview of the yacht’s specifications, build history, and essential information on communications, WiFi, Voltage, toilet systems, smoking policies, and more.

It is highly customisable, allowing you to update menus, schedules and services, and even change the accent colour to match the yacht’s branding or the holiday season.

Superyacht Operating SystemsCraft remarkable itineraries in moments with AI
Curating exceptional itineraries no longer has to be a daunting and time-consuming task. With Charter Guest’s built-in AI, your crew can swiftly choose enticing restaurant recommendations, curate captivating points of interest, point out hidden gems, and create destination descriptions, leading to remarkable journeys that leave a lasting impression on your guests. Leveraging an extensive image library to add elegant visuals, the app will leave your guests enchanted at each port of call, while the speed and efficiency of the AI ensure that your itineraries are crafted with precision.

Seamlessly manage crew bios and services
Charter Guest’s intuitive solutions cater to all your needs, whether you’re addressing manpower shortages or customising the selection of luxury water toys available to guests. The app features a simple slide feature that allows you to display or hide bios, smoothly reflecting the dynamics of rotational crew. Similarly, toys and services can be shared or hidden temporarily, providing flexibility during seasonal cruising, to update the toys selection in real time at a moment’s notice and to also include any relevant safety regulations. With Charter Guest, you have the tools to quickly navigate and update any situation seamlessly.

Balancing safety and excitement
With Charter Guest app, your guests can sip champagne while exploring a plethora of delights, from spa services to water toys. All the while, Charter Guest ensures that vital safety procedures are just a touch away. The app provides guests with professional and easy access to emergency procedures, giving them peace of mind during their time on board. With an intuitive interface, guests are more likely to view and familiarise themselves with these crucial procedures, creating a safer cruising environment for all.

Unlock the future of luxury cruising
Embark on a voyage of elevated luxury with the app that sets new standards in the world of yachting. Say goodbye to traditional leather guest information folders and embrace a new era of interactive, intelligent, and personalised guest service. Charter Guest app is your gateway to creating extraordinary memories that will linger in your guests’ hearts for a lifetime. And with the first month free, there’s no reason not to give it a try!

Another amazing creation from the Superyacht Operating Systems team!

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